Indiana Lemon Law Firms:
This is a list of law firms that are registered as specializing in Indiana lemon law cases.

Indiana Code § 24-5-13-1 to § 24-5-13.5-14

24-5-13-1

This chapter applies to all motor vehicles that are sold, leased, transferred, or replaced by a dealer or manufacturer in Indiana.

24-5-13-2

As used in this chapter, "business day" means a day other than Sunday or a legal holiday (as defined in IC 1-1-9-1).

24-5-13-3

As used in this chapter, "buyer" means any person who, for purposes other than resale or sublease, enters into an agreement or contract within Indiana for the transfer, lease, or purchase of a motor vehicle covered under this chapter.

24-5-13-3.4

As used in this chapter, "lease" means a contract in the form of a lease or bailment for the use of a motor vehicle by a person for more than four (4) months, whether or not the lessee has the option to purchase or otherwise become the owner of the property at the expiration of the lease.

24-5-13-3.7

As used in this chapter, "lessor" means a person who:

( 1) holds title to a motor vehicle leased to a lessee under a written lease agreement; or

(2) holds the lessor's rights under an agreement described in subdivision (1).

24-5-13-4

As used in this chapter, "manufacturer" means any person who is engaged in the business of manufacturing motor vehicles, or, in the case of motor vehicles not manufactured in the United States, any person who is engaged in the business of importing motor vehicles.

24-5-13-5

As used in this chapter, "motor vehicle" or "vehicle" means any self-propelled vehicle that:

(1) has a declared gross vehicle weight of less than ten thousand (10,000) pounds;

(2) is sold to:

(A) a buyer in Indiana and registered in Indiana; or

(B) a buyer in Indiana who is not an Indiana resident (as defined in IC 9-13-2-78);

(3) is intended primarily for use and operation on public highways; and

(4) is required to be registered or licensed before use or operation.

The term does not include conversion vans, motor homes, farm tractors, and other machines used in the actual production, harvesting, and care of farm products, road building equipment, truck tractors, road tractors, motorcycles, mopeds, snowmobiles, or vehicles designed primarily for off road use.

24-5-13-6

As used in this chapter, "nonconformity" means any specific or generic defect or condition or any concurrent combination of defects or conditions that:

(1) substantially impairs the use, market value, or safety of a motor vehicle; or

(2) renders the motor vehicle nonconforming to the terms of an applicable manufacturer's warranty.

24-5-13-7

As used in this chapter, "term of protection" means a period of time that:

(1) begins:

(A) on the date of original delivery of a motor vehicle to a buyer; or

(B) in the case of a replacement vehicle provided by a manufacturer to a buyer under this chapter, on the date of delivery of the replacement vehicle to the buyer; and

(2) ends the earlier of:

(A) eighteen (18) months after the date identified under subdivision (1); or

(B) the time the motor vehicle has been driven eighteen thousand (18,000) miles after the date identified under subdivision (1).

24-5-13-8

If a motor vehicle suffers from a nonconformity and the buyer reports the nonconformity within the term of protection to the manufacturer of the vehicle, its agent, or its authorized dealer then the manufacturer of the motor vehicle or the manufacturer's agent or authorized dealer shall make the repairs that are necessary to correct the nonconformity, even if the repairs are made after expiration of the term of protection.

24-5-13-9

(a) A buyer must first notify the manufacturer of a claim under this chapter if the manufacturer has made the disclosure required by subsection (b). However, if the manufacturer has not made the required disclosure, the buyer is not required to notify the manufacturer of a claim under this chapter.

(b) The manufacturer shall clearly and conspicuously disclose to the buyer, in the warranty or owner's manual, that written notification of the nonconformity is required before the buyer may be eligible for a refund or replacement of the vehicle. The manufacturer shall include with the warranty or owner's manual the name and address to which the buyer must send notification.

24-5-13-10

If, after a reasonable number of attempts, the manufacturer, its agent, or authorized dealer is unable to correct the nonconformity, the manufacturer shall accept the return of the vehicle from the buyer and, at the buyer's option, either, within thirty (30) days, refund the amount paid by the buyer or provide a replacement vehicle of comparable value.

24-5-13-11

(a) If a refund is tendered under this chapter with respect to a vehicle that is not a leased vehicle, the refund must be the full contract price of the vehicle, including all credits and allowances for any trade-in vehicle and less a reasonable allowance for use.

(b) To determine a reasonable allowance for use under this section, multiply:

(1) the total contract price of the vehicle; by

(2) a fraction having as its denominator one hundred thousand (100,000) and having as its numerator the number of miles that the vehicle traveled before the manufacturer's acceptance of its return.

(c) The refund must also include reimbursement for the following incidental costs:

(1) All sales tax.

(2) The unexpended portion of the registration fee and excise tax that has been prepaid for any calendar year.

(3) All finance charges actually expended.

(4) The cost of all options added by the authorized dealer.

(d) Refunds made under this section shall be made to the buyer and lien holder, if any, as their respective interests appear on the records of ownership.

24-5-13-11.5

(a) If a refund is tendered under this chapter with respect to a leased motor vehicle, the refund shall be made as follows:

(1) The lessee shall receive all deposit and lease payments paid by the lessee to the lessor, including all credits and allowances for any trade-in vehicles, less a reasonable allowance for use.

(2) The lessor shall receive:

(A) the lessor's purchase cost, including freight and accessories;

(B) any fee paid to another to obtain the lease;

(C) any insurance premiums or other costs expended by the lessor for the benefit of the lessee;

(D) sales tax paid by the lessor; and

(E) five percent (5%) of the amount described in subdivision (2)(A);

less the total of all deposit and lease payments paid by the lessee to the lessor, including all credits and allowances for any trade-in vehicle.

(b) To determine a reasonable allowance for use under this section, multiply:

(1) the total lease obligation of the lessee at the inception of the lease; by

(2) a fraction having as its denominator one hundred thousand (100,000) and as its numerator the number of miles that the vehicle traveled before the lessor's acceptance of its return.

24-5-13-12

(a) If a vehicle is replaced by a manufacturer under this chapter, the manufacturer shall reimburse the buyer for any fees for the transfer of registration or any sales tax incurred by the buyer as a result of replacement.

(b) If a replaced vehicle was financed by the manufacturer, its subsidiary, or agent, the manufacturer, subsidiary, or agent may not require the buyer to enter into any refinancing agreement concerning a replacement vehicle that would create any financial obligations upon the buyer less favorable than those of the original financing agreement.

24-5-13-13

Whenever a vehicle is replaced or refunded under this chapter, the manufacturer shall reimburse the buyer for necessary towing and rental costs actually incurred as a direct result of the nonconformity.

24-5-13-14

A buyer has the option of retaining the use of any vehicle returned under this chapter until the time that the buyer has been tendered a full refund or replacement vehicle of comparable value. The use of any vehicle retained by a buyer after its return to a manufacturer under this chapter must, in cases in which a refund is tendered, be reflected in the reasonable allowance for use required by section 11 of this chapter.

24-5-13-15

(a) A reasonable number of attempts is considered to have been undertaken to correct a nonconformity if:

(1) the nonconformity has been subject to repair at least four (4) times by the manufacturer or its agents or authorized dealers, but the nonconformity continues to exist; or

(2) the vehicle is out of service by reason of repair of any nonconformity for a cumulative total of at least thirty (30) business days, and the nonconformity continues to exist.

(b) The thirty (30) business day period in subsection (a)(2) shall be extended by any period of time during which repair services are not available as a direct result of a strike. The manufacturer, its agent, or authorized dealer shall provide or make provision for the free use of a vehicle to any buyer whose vehicle is out of service by reason of repair during a strike.

(c) The burden is on the manufacturer to show that the reason for an extension under subsection (b) was the direct cause for the failure of the manufacturer, its agent, or authorized dealer to cure any nonconformity during the time of the event.

24-5-13-16

(a) A manufacturer, its agent, or authorized dealer may not refuse to diagnose or repair any vehicle for the purpose of avoiding liability under this chapter.

(b) A manufacturer, its agent, or authorized dealer shall provide a buyer with a written repair order each time the buyer's vehicle is brought in for examination or repair. The repair order must indicate all work performed on the vehicle including examination of the vehicle, parts, and labor.

24-5-13-18

It is an affirmative defense to any claim under this chapter that:

(1) the nonconformity, defect, or condition does not substantially impair the use, value, or safety of the motor vehicle; or

(2) the nonconformity, defect, or condition is the result of abuse, neglect, or unauthorized modification or alteration of the motor vehicle by the buyer.

24-5-13-19

This chapter does not apply to any buyer who has not first resorted to an informal procedure established by a manufacturer or in which a manufacturer participates if:

(1) the procedure is certified by the attorney general as:

(A) complying in all respects with 16 C.F.R. 703; and

(B) complying with any other rules concerning certification adopted by the attorney general, including but not limited to the requirement of oral hearings, pursuant to IC 4-22-2; and

(2) the buyer has received adequate written notice from the manufacturer of the existence of the procedure.

Adequate written notice includes the incorporation of the informal dispute settlement procedure into the terms of the written warranty to which the motor vehicle does not conform.

24-5-13-20

This chapter does not limit the rights or remedies that are otherwise available to a buyer under any other applicable provision of law.

24-5-13-21

A buyer may bring a civil action to enforce this chapter in any circuit or superior court.

24-5-13-22

A buyer who prevails in any action brought under this chapter is entitled to recover as part of the judgment a sum equal to the aggregate amount of cost and expenses, including attorney's fees based on actual time expended by the attorney, determined by the court to have been reasonably incurred by the buyer for or in connection with the commencement and prosecution of the action.

24-5-13-23

(a) An action brought under this chapter must be commenced within two (2) years following the date the buyer first reports the nonconformity to the manufacturer, its agent, or authorized dealer.

(b) When the buyer has commenced an informal dispute settlement procedure described in section 19 of this chapter, the two (2) year period specified in subsection (a) is tolled during the time the informal dispute settlement procedure is being conducted.

24-5-13-24

Nothing in this chapter imposes any liability on a dealer or creates a cause of action by a consumer against a dealer, and a manufacturer may not, directly or indirectly, expose any franchised dealer to liability under this chapter.

24-5-13.5-1

This chapter applies to all motor vehicles that are sold, leased, transferred, or replaced by a dealer or manufacturer in Indiana

. 24-5-13.5-2

As used in this chapter, "bureau" refers to the bureau of motor vehicles created by IC 9-14-1-1.

24-5-13.5-3

As used in this chapter, "buyback vehicle" means a motor vehicle that has been replaced or repurchased by a manufacturer or a nonresident manufacturer's agent or an authorized dealer, either under this chapter or IC 24-5-13 by judgment, decree, arbitration award, settlement agreement, or voluntary agreement in Indiana or another state, but does not include a motor vehicle that was repurchased pursuant to a guaranteed repurchase or satisfaction program advertised by the manufacturer and was not alleged or found to have a nonconformity as defined in IC 24-5-13-6.

24-5-13.5-4

As used in this chapter, "buyer" means a person who, for purposes other than resale or sublease, enters into an agreement or a contract within Indiana for the transfer, lease, or purchase of a buyback vehicle.

24-5-13.5-5

As used in this chapter, "dealer" means a person engaged in the business of buying, selling, leasing, or exchanging motor vehicles. A person is a "dealer" under this section if the person sells, leases, or advertises the sale or lease of more than four (4) motor vehicles within a twelve (12) month period.

24-5-13.5-6

As used in this chapter, "manufacturer" has the meaning set forth in IC 24-5-13-4.

24-5-13.5-7

As used in this chapter, "motor vehicle" has the meaning set forth in IC 24-5-13-5.

24-5-13.5-8

As used in this chapter, "nonconformity" has the meaning set forth in IC 24-5-13-6.

24-5-13.5-9

As used in this chapter, "warranty" means:

(1) a written warranty issued by the manufacturer; or

(2) an affirmation of fact or promise made by the manufacturer, excluding statements made by the dealer;

in connection with the sale or lease of a motor vehicle to a consumer that relates to the nature of the material or workmanship and affirms or promises that such material or workmanship is free of defects or will meet a specified level of performance.

24-5-13.5-10

A buyback motor vehicle may not be resold in Indiana unless the following conditions have been met:

(1) The manufacturer provides the same express warranty the manufacturer provided to the original purchaser, except that the term of the warranty need only last for twelve thousand (12,000) miles or twelve (12) months after the date of resale.

(2) The following disclosure language must be conspicuously contained in a contract for the sale or lease of a buyback vehicle to a consumer or contained in a form affixed to the contract:

IMPORTANT

This vehle was previously sold as new. It was subsequently returned to the manufacturer or authorized dealer in exchange for a replacement vehle or a refund because it did not conform to the manufacturer's express warranty and the nonconformity was not cured within a reasonable time as provided by Indiana law.

(3) The manufacturer provides the dealer a separate document with a written statement identifying the vehicle conditions that formed the basis for the previous owner's or lessee's dissatisfaction and the steps taken to deal with that dissatisfaction in 10-point all capital type.

24-5-13.5-11

Before reselling a buyback motor vehicle in Indiana, a dealer must provide to the buyer the express warranty required by section 10(1) of this chapter and the written statement of disclosure required by section 10(3) of this chapter and obtain the buyer's acknowledgment of this disclosure at the time of sale or lease as evidenced by the buyer's signature on the statement of disclosure.

24-5-13.5-12

A manufacturer who accepts return of a motor vehicle that is considered a buyback vehicle under this chapter shall do the following:

(1) Before transferring ownership of the buyback vehicle, stamp the words "Manufacturer Buyback A Disclosure on File" on the face of the original certificate of title.

(2) Not more than thirty-one (31) days after receipt of the certificate of title, apply to the bureau for a certificate of title in the name of the manufacturer and provide to the bureau a copy of the disclosure document required by section 10(3) of this chapter.

24-5-13.5-13

(a) A person who fails to comply with section 10, 11, or 12 of this chapter is liable for the following:

(1) Actual damages or the value of the consideration, at the election of the buyer.

(2) The costs of an action to recover damages and reasonable attorney's fees.

(3) Not more than three (3) times the value of the actual damages or the consideration as exemplary damages.

(4) Other equitable relief, including restitution, as is considered proper in addition to damages and costs.

(b) Actual damages under this section include the following:

(1) The difference between the actual market value of the vehicle at the time of purchase and the contract price of the vehicle.

(2) Towing, repair, and storage expenses.

(3) Rental of substitute transportation.

(4) Food and lodging expenses.

(5) Lost wages.

(6) Finance charges.

(7) Sales or use tax or other governmental fees.

(8) Lease charges.

(9) Other incidental and consequential damages.

(c) Lack of privacy is not a bar to an action under this section.

(d) This subsection does not apply to consent orders or stipulated judgments in which there is no admission of liability by the defendant. A permanent injunction, final judgment, or final order of the court obtained by the attorney general under section 14 of this chapter is prima facie evidence in an action brought under this section that the defendant has violated section 10, 11, or 12 of this chapter.

(e) An action to enforce liability under this section may be brought within two (2) years from the date of discovery by the buyer.

24-5-13.5-14

A manufacturer or dealer who fails to comply with section 10, 11, or 12 of this chapter, as applicable to the manufacturer or dealer, commits a deceptive act that is actionable by the attorney general under IC 24-5-0.5-4 and is subject to the remedies and penalties set forth in IC 24-5-0.5.

Essentially, the Lemon Laws specify that if you purchase (and in various states, lease) a brand new or used car or other vehicle with a warranty that is faulty, and the original producer can't recondition it despite consecutive tries (in a fixed time that varies from state to state), or if the item is not usable for a limited period (generally 30 days) because of its flaws, you are entitled to a wide number of maltreats, including:

1. Monetary damage settlements
2. A repayment of your purchase price
3. A brand new automobile
Also, virtually all of the Lemon Laws (and the Federal Warranty Law) contain a fee shifting element which provides that if you win your lawsuit, the original equipment manufacturer or dealership which sold you the lemon is obliged to repay court fees.


Lemon Law Statutes
State Lemon Law Regulations
Each of the 50 states has a different Lemon Law statute. Although the verbiage of each state's statute are distinct, the common state Lemon Law statute offers cure for consumers with a defective automobile covered by a warranty if:

1. The dealer or original equipment manufacturer can't actually correct a particular problem in the motor vehicle after a sensible number of repair attempts (ordinarily at least 3);
2. The motor vehicle can't be used for at least 30 days due to problems in the car; or
3. The car dealership or original equipment manufacturer cannot remedy a defect that is a significant safety risk.

Most of the time, a faulty vehicle is a motor vehicle with a defect or condition that often degrades its use, economic value, or safety to the consumer and does not comply with the warranty. Often times, the time period in which the Lemon Laws apply are relatively short; the faults and ensuing repair efforts (or out-of-service time period) typically must occur during the first 2-years or 24,000 miles of consumer ownership of the car. However, a number of states have even shorter time periods. Additionally, almost all states have notice and initiation requirements, such as expecting the consumer to give registered post notice to the manufacturing business of the flaws and affording the car dealership a chance to repair the automobile. Moreover, many states necessitate that Lemon Law cases be solved through an arbitration program.

Generally, state Lemon Law regulations also apply to leased automobiles and preowned cars bought whilst under the manufacturing business* original warranty. A lot of state Lemon Laws also are applicable to cars other than passenger automobiles. depending on the consumer's home state, or the state where the consumer purchased the car, Lemon Laws may be applicable to:

-RV's
-Motorcycles
-Pleasure Boats
-Other consumer items (such as electronics)
There are many robust remedies possible under the Lemon Laws. U.S. statesten times, if the original maker just can not fix the car, the consumer may either demand the original maker to replace the vehicle, or make the original maker to take back the vehicle and payback the price paid along with accompanying damages, including all bills, towing costs, repair charges, alternative transportation costs and other damages incurred by the consumer as a consequence of the defects in the vehicle. Another important relief available under most Lemon Laws is laywers' expenses. In virtually all states, if you prevail in a Lemon Law lawsuit, you won't have to pay any laywers' charges-the auto manufacturer that sold you your lemon is expected to pay for your attorney's fees.

The defendant automobile original producer can implement several defenses to a Lemon Law claim. The common regulation extends that the original maker is not liable if it can establish that the flaws in question persisted due to harm, carelessness, or the tampering or modification of a vehicle by anyone other than the maker, an agent, or an authorized repair facility. In different words, if the consumer maltreats his or her own vehicle, or the faults were a consequence of modifications or adjustments executed by an unauthorized dealer, the maker could not be responsible.


Federal Lemon Law Statutes
The Magnuson Moss Act
The Magnuson-Moss Warranty Act is the federal law that moderates consumer product warranties. Ratified by Congress in 1975, the Magnuson Moss Act requires manufacturing business and sellers of consumer commodities to provide customers itemized data about warranty coverage claims. Additionally, it affects both the rights of public consumers and the obligations of warrantors under written warranties.

Although the Magnuson Moss Act doesn't require an motor vehicle original equipment manufacturer to furnish purchasers with a warranty, if a warranty is supplied, the Magnuson Moss Act provides a number of protections for the consumer. The Magnuson Moss Act makes it more easy for buyers to sue for not honoring the warranty by making breach of warranty a violation of federal law, and by allowing for public consumers to recoup court charges and reasonable attorneys' charges.

The Magnuson Moss Act is frequently effective in a lemon suit in which, for some reason, a state Lemon Law claim is unavailable or furthermore unfavorable. For example, divaricate from the generally short period provided to purchasers within virtually all Lemon Laws, you can register a claim for breach of warranty after the warranty period has passed if the troubles occured during the warranty period. Also, although many Lemon Laws limit their coverage benefits to a small number of motor vehicles, the Magnuson Moss Act is relevant to nearly all consumer items. The Magnuson Moss Act might also be applicable if you bought or leased a expended vehicle without a manufacturing business warranty, or if the vehicle is covered by a third party agreement or other form of extended warranty.


The Uniform Commercial Code
The Uniform Commercial Code (referred to as "UCC") has been passed in all states. It is the foundational foundation of law governing warranties on consumer goods, including vehicles and other items. The UCC offers a legal route for consumers with lemon troubles.

UCC code provides that the buyer of a good is entitled to return merchandise that fail in any way to the contract. Essentially, if your recently purchased car does not work as bound by the manufacturer (your written warranty is a portion of your consumer agreement), you may have a claim citing the UCC in addition to whatever additional claims you might have.

The time for bringing back a automobile with the UCC is not unlimited. If you reveal a flaw in your automobile inside a reasonable inspection period, you can refuse the automobile. Unfortunately, brand new motor vehicles can be typically mechanically complicated and you may not acknowledge if your motor vehicle conforms to the warranty until after you buy the motor vehicle and problems start to develop. Thus, if Following this inspection period you do not return the motor vehicle, you will be pronounced to have accepted it and may have no claim through the UCC.

The length of the review period is not specified in the regulation. The Courts determine how long the reasonable inspection period is based on the purchaser's expertise and past experience, the purchaser's trouble in noticing the deficiency, and the purchaser's opportunity to discover the problem.

In spite of this limitation, the UCC stipulates that in certain examples where a buyer is alleged to have approved of goods (i.e. the reasonable inspection time has passed), a buyer can still rescind his acceptance of those products where the non-conformity largely cripples the value of the products to him. Those cases include examples in which it proves challenging to come upon the nonconformity or the buyer was assured that the non-conformity would be repaired. In different words, the local court will excuse the buyer from not having rejected the products where the buyer could not have fairly done so, or where the manufacturer promised the buyer that the problems would be repaired.
Once a auto excessively gives out and you have to keep bringing it back to the dealership for repair under the written warranty, the auto lemon law might be your next course. The fault should be significant where it impedes your driving the product or your safety. A product stalling for no reason would be a significant fault. This is exactly the type of problem that could impair your driving and your safety. Under the automobile lemon law you are not obligated to prove why the automobile is stalling, you only have to prove that it is stalling. Essentially you need to check out the lemon law in these three situations: the automobile keeps breaking within the warranty time period, the automobile is a safety hazard, the car dealership is incapable to rebuild the automobile when it is guaranteed.

If you have a product which is a lemon you can immediately write to the manufacturer and ask for a replacement product. If this demand is not acceptable to the manufacturer, you could start into an arbitration arrangement. A few manufacturers have their own arbitration program. Other manufacturers employ external arbitration program such as Autoline by the Better Business Bureau. The assessment of the arbitrators is binding on the manufacturer but not on the buyer. If unsatisfied with the proposal, the buyer can take the manufacturer to court.

Virtually all ordinances stipulate that the consumer needs to be restored back to the fiscal status they were in prior to purchasing the vehicle, less the amount of money that the consumer gained from by using the vehicle. To get the payback amount many factors are considered such as was it a sale or a lease, the purchase price, taxes and license, and mileage etc.
Some almost new used motor vehicles might qualify under regular lemon laws. For example, a pre-owned automobile might fall under regular lemon laws if it is less than a year old and has fewer than 12,000 miles on the odometer. States that do have a pre-owned car lemon law will be extra accommodative with the age and amount of mileage. Still, the car has to be sold by a dealer that supplies a written warranty. Private party sales are not involved, nor are motor vehicles sold under a certain price paid. There might be additional restrictions to a used car lemon law such as the purposes for which the vehicle is utilized or the classification of vehicle. Vintage automobiles, are ordinarily excluded from pre-owned car lemon laws. Used car lemon laws normally cover a much shorter time period than new car regulations. They oftentimes range from 30 to 90 days, based on your used car's mileage.
When picking out a lawyer for your lemon case, make sure that your lawyer is knowledgeable about the regulations that cover to your state. Also enquire about the pricing system. Many lemon law lawyers take a relatively small retainer to cover a lemon law claim, and thereafter, the lawyer's fees are charged to the maker. Therefore, lemon law claims are normally very affordable to consumers. The reimbursement of lawyer bills varies from state to state. About half of the states let you to recover your Lawyer bills if you win. The lawyer's fee is based upon actual time spent instead of being connected to any other share of the recuperation. In a select few States, you must pay the manufacturer's lawyer's invoices if you lose.

Consumers ought to place their concerns in writing and save a copy. In every written communication, always explain how problematic it is to take the auto to the dealer for repairs and that the reliableness that the purchaser thought He was receiving has been non-existent. Any written communication with a dealership or maker ought to be sent using certified mail service. In most claims the manufacturers claim that they have not had the requisite number of attempts to fix the problem. They count on the knowledge that the purchaser does not have repair orders for each instance they have taken the automobile into the repair facility. They also assume on the possibility that the repair orders have different items fixed every period proving that they have not fixed the same problem. Consumers ought to reply by expecting that dealers always present them a warranty repair sheet. Consumers must also reason that these unwritten visits are attempts.

Make sure to be mindful of your lemon law rights. Upon purchase, immediately page through your owner's manual and warranty references thoroughly, as well as the information concerning lemon law rights which you ought to get when you choose your motor vehicle. Don't rely on your dealer to identify which troubles are covered by warranty. If your dealer states that a problem isn't covered and you believe that he is purposely misleading you, be civil but assertive. Don't be afraid to go over the segment of the warranty that applies, or to call the original maker for verification using the contact info included inside your owner's manual. You shouldn't have to pay for work linked to lemon law complaints. It's also essential to give notice the original maker of a complaint right away. If you think that your motor vehicle has a problem which cannot be fixed, go over your lemon law rights to see when you are able to file a lemon law complaint.

Lemon Law Tips:

1. Take your car in early - as soon as something appears wrong.
2. Hold onto repair orders - Always obtain a work order when you take the vehicle for repairs, and always obtain a completed repair order when work is completed. Be sure the work order reflects your own thoughts and comments regarding your complaints. If the technician summarizes or changes your complaint too much, have that technician add your corrected comments. Sign and receive a copy of the repair Order before leaving.
3. Be consistent in your complaints. Lemon Laws generally require that a manufacturer's authorized repair facility be provided with a reasonable number of opportunities to repair the same problem(s). Therefore, be as consistent as possible on each repeated repair attempt in describing the problem(s) you are having. This will establish that the problem is the same recurring problem, and will make any potential lemon law claim easier to establish and prove.

4. Look for TSBs: Technical Service Bulletins are issued by manufacturers regarding common defects or repairs in certain automobile models. Your dealer will not seek to tell you about TSBs unless you ask. Ask the dealer to make note of your TSB request on the repair order, even if your dealer tells you that none exist for your problem.
5. Watch for bad advice - Dealers and manufacturers personnel, without intending to, frequently practice law by giving you their version of lemon laws. Typically it is wrong and may be detrimental to your case. It doesn't matter whether the reason for this misinformation is unintentional or not. The effect is similar. So check any advice given by the dealer or manufacturer before making any decision that may harm your case.

6. Beware of arbitration - Manufacturers frequently recommend arbitration or even imply that it is a mandatory prerequisite to resolving your problem. Arbitration is neither desirable nor mandatory! And it is absolutely not a prerequisite for making a lemon law demand!
Leading Misconceptions regarding the Lemon Laws

If my case does not qualify for the lemon law there is nothing I can do.
Attorneys regularly take cases that do not meet the lemon law criteria. All purchasers of defective products have a legal right to compensation. They frequently take cases which do meet the mileage or repair criteria of the lemon law, bring them in court, and secure compensation or other relief for the buyer.

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